Veteran Owned
Proudly Made in America
Privacy Policy
Effective Date: August 6, 2025
Masami Guitars LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.mamasiguitars.com, or interact with our services. By using our website, you agree to the terms outlined in this policy.1.
Information We Collect
We may collect the following types of information:
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Personal Information: Information you provide, such as your name, email address, phone number, billing/shipping address, or payment details when you make a purchase, sign up for our newsletter, or contact us.
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Non-Personal Information: Data about your visit, including your IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and similar technologies.
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User-Provided Content: Information you submit through forms, inquiries, or reviews.
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2. How We Collect Information
We collect information in the following ways:
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Directly from You: When you place an order, fill out forms, subscribe to our newsletter, or contact us.
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Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics) that track website usage and performance.
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From Third Parties: From payment processors, marketing partners, or social media platforms when you interact with our services.
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3. How We Use Your Information
We use your information to:
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Process and fulfill orders, including shipping and payment processing.
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Communicate with you about your account, orders, or inquiries.
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Send promotional materials, newsletters, or offers (with your consent, where required).
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Improve our website, products, and services through analytics and user feedback.
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Comply with legal obligations and protect against fraud or unauthorized activity.
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4. How We Share Your Information
We do not sell your personal information. We may share your information with:
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Service Providers: Third parties that assist with payment processing, shipping, website hosting, or marketing (e.g., Shopify, Mailchimp). These providers are contractually obligated to protect your data.
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Legal Compliance: When required by law, such as to respond to subpoenas, court orders, or to protect our rights and safety.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
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5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy (#) [replace with actual link if applicable].
6. Your Choices and Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request corrections to inaccurate or incomplete data.
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Deletion: Request deletion of your personal information, subject to legal obligations.
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Opt-Out: Unsubscribe from marketing communications or opt out of certain data sharing (e.g., under CCPA).
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Restrict Processing: Request restrictions on how we process your data (e.g., under GDPR).
To exercise these rights, contact us at [insert contact email, e.g., privacy@mamasiguitars.com]. We will respond within [insert timeframe, e.g., 30 days], as required by law.
7. Data Security
We implement reasonable security measures, such as encryption and secure servers, to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we retain order information for tax and accounting purposes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.
11. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place for international transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Masami Guitars LLC
2036 N. Gilbert Road
Suite 2494
Mesa, AZ 85203
Email: info@MasamiGuitars.com
Phone: 480-702-1131